How do I place my membership on hold or cancel ?
Email email@example.com to change the status of your membership. Cancellation requests must be received in writing 30 business days before the next payment is due. Once your request is received we will schedule your account to end 30 days from request date. Prorated billing will occur if request is made any time after the 1st of the month.
Memberships will be placed on hold for a maximum of 3 months in a 12 month period. Holds must start on the 1st of the month and will expire the end of the month. There is a $20 fee to place your account on hold which will be credited to your account upon your return. Automatic billing will commence on the 1st of the following month.